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Home/ Store Policies
STORE
POLICIES
Everything you need to know before placing your order
Delivered fresh every Sunday in Montreal, Laval & surrounding areas
Orders close Thursday at midnight
No subscription. Order only when you want
Fresh for 5-6 days in the fridge. Freezer friendly.
We built Sublime Creations around one simple goal:
making your week easier with reliable, high-quality meals.
Below is everything you need to know before placing your orde
Placing a Food Order
What to expect when ordering with us
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Meals are prepared fresh and are perishable
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All delivered orders are final due to shelf life
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If there’s an issue, contact us ASAP with a photo
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Our team responds within 24 hours to resolve it
By placing an order, you agree to these policies and acknowledge that all delivered orders are final due to the perishable nature of our meals.
Loyalty Points
How we reward you for coming back
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✔ Earn 1 point for every $1 spent
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✔ 100 points = $1 off your future orders
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✔ Use your points at checkout (up to $30 per order)
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Points are tied to your account and don’t have cash value
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Unused points expire after 12 months of inactivity
Receiving Delivery
How delivery works from start to finish
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Choose your preferred delivery window for Sunday
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If you’re not home, your order will be safely left at your door
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You’ll receive a text update when your delivery is on the way
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Once delivered, orders are considered completed
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If anything isn’t right, contact us within your delivery window (or within 1 hour after) so we can assist you quickly
After confirmed delivery, Sublime Creations is not responsible for theft, loss, weather exposure, building access issues, or orders left unattended. Clients are responsible for retrieving and refrigerating their meals promptly. Proof of delivery is recorded and retained.
Our Clients
What you can expect from us every week
Sublime Creations is built around one simple promise:
making your week easier with meals you can rely on.
If anything isn’t right with your order, let us know —
we’ll always do our best to make it right.
We know our clients count on us every week,
and we take that responsibility seriously.
